Frequently Asked Questions

  • Am I in violation of not having a "3-point contact" when installing The RIDGEPRO™?

    Three-point contact is used for ascending or descending. When you are installing The RIDGEPRO™, you are neither ascending or descending, you are working on a "working platform" which allows a 2-point stance.

  • Do all roofing-related industries fall under the OSHA standards?

    Unfortunately not. Construction and roofing companies are generally regulated by these federal standards. Professional inspectors, insurance adjusters, solar installers, telecom professionals, firemen and other service professionals do not have to abide by these federal standards in some cases. In an ideal world, everyone who gets on a roof would operate with a similar set of safety practices.

  • Is The RIDGEPRO™ compliant with OSHA?

    When anchored, The RIDGEPRO™ is compliant with OSHA standard 1926 Subpart M for a single user, withstanding and exceeding 5,000 pounds of static strength force. When not anchored, OSHA does not regulate "non-anchors" so you would be working with The RIDGEPRO™ as an inspection tool, which grants 15 minutes of time on the roof before you must anchor.

  • What is the aluminum tip for?

    For RIDGEPRO™ models prior to July of 2019, the extension pole connected to The RIDGEPRO™ by screwing in the pole. Extension poles purchased at a hardware store come with a pot aluminum tip which can break under weight-related stress. We fabricated a durable, solid aluminum tip to replace the pot aluminum tip for older RIDGEPRO™ models.

  • Does the adjustable pole have a hole that can accept the pin?

    Not all poles have a hole to accept the pin, so you may need to screw the pole into the device and then drill a hole on either side that the pin can slide through. You can also use a thumb screw (not included) to tighten the pole into The RIDGEPRO™. If you order The RIDGEPRO™ Plus, a pole will be included and will be delivered to you completely ready to use.

  • How far does the extension pole reach?

    The extension pole extends 16’ and collapses to 8’.

  • How much testing went into The RIDGEPRO™ before bringing it to market?

    The RIDGEPRO™ was field-tested for two years and verified by a professional testing laboratory before going to market. As it was being tested in the field, there were so many requests to buy the device that we realized the market was there and we went into production.

  • Is the pole and/or the rope-and-harness included?

    Yes and no. We offer several buying options, some of which include all accessories. A standard purchase of The RIDGEPRO™ offers only the device. An upgraded option is available that include a pole. Harnesses and/or lifelines should be custom fit by a trained safety professional for each user.

  • What are the roof pitches that The RIDGEPRO™ will work on?

    There are seven settings that start at a 6/12 pitch and go all the way up to a 12/12 pitch. It is recommended that if you use The RIDGEPRO™ on a 6/12, 7/12, or 8/12 pitch roof, you should permanently mount the device into the roof structure. While we still advise you to mount the device on a roof above an 8/12, your risk of the device pulling up over the peak is reduced.

  • What is The RIDGEPRO™ made of?

    The RIDGEPRO™ is constructed of 6061-T6 aluminum alloy (also known as aircraft-grade aluminum). There are two stainless steel pins. The first pin secures the extension pole into the device and the second pin locks in the number selection on the pitch grid. There are two sponge-rubber pads on the bottom cross members of The RIDGEPRO™ that prevent damage to the roof surface.

  • Will any extension pole work with The RIDGEPRO™?

    No. Every extension pole is fit to each RIDGEPRO™ before it is shipped. If you purchase a RIDGEPRO™ anchor separately from an extension pole, you will have to modify your extension pole to fit RIDGEPRO™. Anchors purchased prior to July 2019 will have to be screwed into the RIDGEPRO™ and then drilled to match an extension pole.

  • Can I use The RIDGEPRO™ on a metal roof?

    The RIDGEPRO™ is designed to work on almost all types of roofing surfaces.  Some roof types, such as metal can have large ridge caps and/or narrow standing seams. Take the time to properly assess each situation prior to use.

  • Can I use The RIDGEPRO™ on a new roof without asphalt shingles?

    It is not recommended that you use The RIDGEPRO™ on an unfinished roof.

  • How do I mount the device into the roof as you suggest?

    The RIDGEPRO™ has cross members in the front and back that straddle the peak of the roof. Each cross member has two pre-drilled holes that receive 5/16" x 1 1/2" lag bolts that attach The RIDGEPRO™ to the structure. When you are finished with the job, remove the bolts and fill the holes with a weatherproof roofing sealant, then lower The RIDGEPRO™ back down onto the peak and descend safely.

  • How much of the roof can I access once I have installed The RIDGEPRO™?

    If The RIDGEPRO™ is securely anchored, you can access the entire roof surface. If The RIDGEPRO™ is not anchored, you must stay on the wheel side of the roof and can swing from the center of the extension pole up to 30 degrees from either side of center.

  • What is a “steep-slope” roof?

    In residential roofing, there are three categories of roofing slopes:

    • Low-slope: 1/12 to 4/12 pitch
    • Conventional-slope: 4/12 to 9/12 pitch
    • Steep-slope: 9/12 pitch and above